Fogg Travel's
commitment to you:
We will endeavour to reply to any correspondence within 3 working
days.
Once your claim is agreed we will normally send you a cheque within
3 working days.
If you need to make a claim under the
Cancellation Section:
Contact Fogg Travel immediately on
01623 631331 between 9.00am to 5.00pm Monday to Friday. We will
discuss your claim with you and give you advice on what to do.
Contact the treating doctor immediately, he/she will advise you on
whether it is medically necessary to cancel.
DO NOT request a Medical Certificate from the doctor at this stage,
as our claims form contains a full Medical Certificate detailing the
questions the doctor will need to answer.
You will then need to write to the Tour Operator advising them that
you are cancelling. Tour Operators impose an increasing scale of
cancellation charges the nearer to the departure date you cancel.
Medical Claims
Read the policy wording carefully.
You must contact the Assistance Company in the circumstances stated.
Breakdown Claims
For immediate assistance contact :
Voyagers Assistance World-wide 44 (0)20 8313 9062 quoting G.E.R.
For a claims form contact :
Van Ameyde and Wallis Ltd. 020 8466 6034
All Other Claims
Contact Fogg Travel on your return
on 01623 631331 and ask for New Claims Department.
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